Job Description

Explore Personal Support Worker Jobs at Arcare Seven Hills, Brisbane. Earn from $36.33 per hour plus super and shift penalties with training and career benefits.

Personal Support Worker Job overview

Personal Support Worker Jobs at Arcare offer a rewarding opportunity for qualified aged care professionals who want to support older Australians with dignity, independence and compassionate person-centred care.

Arcare is currently seeking a Personal Support Worker for its residential aged care service in Seven Hills, Brisbane QLD 4170. This is a part-time position offering a minimum rate of $36.33 per hour plus superannuation and applicable shift penalties.

A variety of shifts are available, including AM, PM and night shifts, giving suitable employees options that may support a better work-life balance.

As a Personal Support Worker, you will provide personal, emotional and social care to residents. Your responsibilities will include assisting with personal hygiene, showering, dressing, grooming, toileting, mobility, safe transfers, meals and everyday care needs.

You will also monitor and report changes in residents’ health or behaviour, maintain accurate documentation and collaborate with nurses and other members of the care team.

Applicants require a Certificate III in Individual Support (Ageing) or an equivalent qualification. They must also have Australian working rights and either hold or be willing to obtain an NDIS Worker Screening Check.

For qualified applicants searching for Personal Support Worker Jobs in Brisbane, this Arcare opportunity combines competitive aged care pay, flexible shifts, professional development, employee discounts and long-term career opportunities.

About Arcare

Arcare is one of Australia’s established residential aged care providers.

The organisation operates more than 60 aged care residences across several Australian states and territories, including Queensland, New South Wales, Victoria, South Australia and the Australian Capital Territory.

Arcare’s approach places residents at the centre of care and focuses on building meaningful relationships between:

• Residents
• Families
• Care workers
• Nurses
• Other staff members

Personal Support Workers play an important role in delivering this approach every day.

The position is not simply about completing care tasks. Workers are expected to support residents emotionally and socially while helping them maintain independence and quality of life.

Personal Support Worker Jobs in Seven Hills Brisbane

These Personal Support Worker Jobs are based in Seven Hills, Brisbane QLD 4170.

The role is classified as Part-Time.

Arcare advertises a variety of shift options, including:

• AM shifts
• PM shifts
• Night shifts

Applicants should clearly explain their availability when completing the application.

Residential aged care operates around the clock, so workers who can support different roster periods may have greater flexibility.

Responsibilities

The Personal Support Worker role includes a wide range of resident-care responsibilities.

Personal Care

Workers assist residents with personal care activities such as:

• Showering
• Dressing
• Grooming
• Toileting
• Personal hygiene
• General daily routines

Personal care must always be delivered respectfully.

Workers should protect each resident’s privacy and dignity while encouraging independence wherever possible.

Mobility and Safe Transfers

Some residents may require assistance moving safely around the facility.

Personal Support Workers may help with:

• Walking
• Transfers
• Positioning
• Mobility aids
• Moving between chairs and beds

Safe procedures and individual care plans must always be followed.

Meal and Dietary Support

Workers may assist residents with meals and dietary requirements.

The level of assistance required will vary between residents.

Employees should follow individual care instructions and ensure that dietary requirements communicated by the care team are respected.

Monitoring Resident Wellbeing

Personal Support Workers spend significant time with residents and may notice changes in their condition.

Workers need to observe and report changes in:

• Health
• Mobility
• Mood
• Behaviour
• Eating
• Communication
• General wellbeing

Changes should be communicated promptly to the appropriate nurse or other member of the care team.

Accurate Documentation

Maintaining accurate documentation is another important responsibility.

Care records may include information regarding:

• Care provided
• Resident observations
• Changes in condition
• Mobility assistance
• Incidents
• Relevant concerns

Documentation should be accurate, objective and completed according to workplace procedures.

Working with Nurses and the Wider Care Team

Successful Personal Support Worker Jobs require effective teamwork.

Workers collaborate with:

• Registered Nurses
• Enrolled Nurses
• Other Personal Support Workers
• Allied health professionals
• Care managers
• Lifestyle teams
• Other facility staff

Good communication helps ensure residents receive coordinated and consistent care.

Requirements

Candidates applying for this Arcare position should meet the following requirements.

Australian Working Rights

Applicants must have valid Australian working rights.

Candidates should be prepared to provide evidence of their work eligibility during recruitment.

NDIS Worker Screening Check

Applicants must either:

• Hold a current NDIS Worker Screening Check, or
• Be willing to obtain one

This screening process helps ensure safe service environments for residents and clients.

Communication Skills

Strong communication skills are important.

Personal Support Workers communicate with residents, families, nurses and colleagues throughout each shift.

Workers should be able to:

• Listen carefully
• Explain information clearly
• Report concerns
• Communicate respectfully
• Work effectively within a team

Compassionate Attitude

Arcare is looking for candidates who are:

• Friendly
• Compassionate
• Adaptable
• Reliable
• Positive

A genuine interest in aged care is essential.

Qualifications

Applicants need:

Certificate III in Individual Support (Ageing) or an equivalent recognised qualification.

Your resume should clearly show:

• Qualification title
• Training provider
• Completion date, where relevant

Related aged care qualifications may also be considered if they are recognised as equivalent.

Benefits

There are several advertised benefits associated with these Personal Support Worker Jobs at Arcare.

1. Minimum $36.33 Per Hour

The advertised base rate starts from:

$36.33 per hour

This is in addition to:

• Superannuation
• Applicable shift penalties

The advertisement provides a minimum rate but does not state a maximum hourly rate.

2. Shift Penalties

Eligible shifts may attract additional penalty rates.

This can include relevant penalties for certain roster periods according to applicable employment arrangements.

Applicants should confirm exact rates during recruitment.

3. Flexible Shift Options

Arcare offers AM, PM and night shifts.

Having multiple shift options can help employees find work arrangements that better suit their lifestyle.

4. Professional Development

Arcare provides professional development opportunities, including paid training days.

Continued professional development can help workers build confidence and maintain current aged care skills.

5. Employee Discounts

Eligible employees can access discounts involving brands and services such as:

• Apple
• Samsung
• Travel
• Health insurance
• Fitness Passport
• Other participating providers

Benefit availability and conditions may change over time.

6. Employee Assistance Program

Arcare provides an Employee Assistance Program.

This may offer confidential wellbeing support for employees experiencing personal or workplace challenges.

7. Career Growth Opportunities

Arcare promotes development and career progression within the organisation.

Experience in Personal Support Worker Jobs may support future career pathways in:

• Senior aged care positions
• Nursing
• Team leadership
• Care coordination
• Residential aged care management

Progression depends on qualifications, experience and available vacancies.

Additional Employee Benefits

Arcare also advertises:

• Above-award rates
• Supportive leadership
• Positive workplace culture
• Job security within a growing organisation
• State-of-the-art facilities
• Uniform allowances
• Meal allowances
• Shift allowances
• Public holiday allowances
• Reward and recognition programs
• Interstate mobility opportunities

These benefits add to the overall employment package.

Why Personal Support Worker Jobs Matter

Personal Support Workers play an important role in residential aged care.

Older residents may need help with everyday activities that have become difficult because of mobility, health conditions or ageing.

A worker may help someone:

• Get ready for the day
• Shower safely
• Dress
• Attend meals
• Move around the facility
• Maintain personal hygiene
• Participate in everyday routines

The quality of this support can directly affect a resident’s comfort, confidence and independence.

Supporting Resident Independence

Good aged care is not about unnecessarily doing everything for residents.

Workers should encourage people to complete activities independently when it is safe and appropriate.

This may help residents maintain:

• Mobility
• Confidence
• Personal choice
• Self-determination
• Everyday skills

Workers should follow the resident’s care plan and support individual preferences.

Resident Dignity

Dignity should remain central to every aspect of care.

Personal Support Workers should:

• Ask before assisting
• Respect privacy
• Explain what they are doing
• Listen to preferences
• Provide choices where possible
• Maintain professional boundaries

Residents should feel respected and involved in their own care.

Skills Needed for Personal Support Worker Jobs

Successful Personal Support Workers usually demonstrate several key skills.

Patience

Older residents may need additional time to complete activities.

Workers should avoid unnecessarily rushing people.

Reliability

Residents and care teams depend on workers attending rostered shifts consistently.

Adaptability

Resident needs can change.

Workers need to adapt professionally while continuing to follow care plans and workplace procedures.

Teamwork

Residential care is delivered through multidisciplinary teams.

Workers should communicate clearly and support colleagues appropriately.

Attention to Detail

Changes in resident health or behaviour can sometimes be subtle.

Workers need to observe carefully and document important information accurately.

Work-Life Balance

Arcare advertises a variety of shifts designed to support different lifestyle needs.

Available AM, PM and night shifts may provide employees with greater scheduling options.

Candidates should discuss their preferred roster availability as part of the application process.

Professional Development

Paid training and learning opportunities can help Personal Support Workers strengthen their knowledge.

Training may support skills in areas such as:

• Personal care
• Mobility
• Safe transfers
• Resident communication
• Documentation
• Workplace safety
• Aged care standards

Professional development can also help workers prepare for more senior positions.

Inclusive Workplace

Arcare describes itself as an equal opportunity employer.

The organisation celebrates diversity and aims to create a workplace where people from different backgrounds are treated fairly and respectfully.

Applicants should be prepared to work respectfully with both colleagues and residents from diverse backgrounds.

Who Should Apply?

These Personal Support Worker Jobs in Seven Hills may suit candidates who:

• Hold Certificate III in Individual Support (Ageing) or equivalent
• Have Australian working rights
• Hold or can obtain an NDIS Worker Screening Check
• Are passionate about aged care
• Have strong communication skills
• Can provide personal care
• Can assist with mobility and transfers
• Can maintain accurate records
• Enjoy working as part of a team
• Are available for suitable AM, PM or night shifts

Preparing Your Resume

A strong application should clearly show relevant qualifications and skills.

Include:

• Certificate III qualification
• Aged care experience
• Personal care experience
• Mobility and transfer support
• Meal assistance
• Documentation skills
• NDIS Worker Screening status
• Australian work rights
• Shift availability

Use practical examples whenever possible.

Rather than simply writing “provided aged care,” explain the duties you performed and the level of responsibility involved.

How to Apply

Candidates interested in the position should apply through Arcare’s official recruitment process.

Prepare an updated resume that clearly demonstrates your qualification, aged care skills and relevant experience.

Applications should be submitted before the advertised closing date:

23 October 2026 at 11:55 PM AEST

The employer may still change recruitment arrangements, so applicants should consider applying early rather than waiting until the deadline.

Build Your Aged Care Career with Arcare

For candidates searching for Personal Support Worker Jobs in Brisbane, this Arcare Seven Hills position offers part-time work within an established residential aged care environment.

The advertised hourly rate starts at $36.33 per hour plus superannuation and applicable shift penalties.

Employees may also benefit from paid training days, employee discounts, allowances, wellbeing support, reward programs and career development opportunities.

The role provides an opportunity to deliver personal, emotional and social care while helping older residents maintain dignity, independence and quality of life.

If you hold Certificate III in Individual Support (Ageing) or an equivalent qualification, have Australian working rights and are passionate about supporting older Australians, consider submitting your application before the advertised closing date.