Retirement Village Officer Jobs at IRT Belconnen

Job Description

Explore Retirement Village Officer Jobs at IRT Kangara Waters in Belconnen ACT. Work 19 hours across 3 days with salary packaging, flexible conditions and career benefits.

Job Description

Retirement Village Officer Jobs with IRT Group provide an excellent opportunity for experienced administration and customer service professionals who enjoy supporting older Australians in a welcoming retirement-living environment. Our team is dedicated to enhancing the experience of residents and fulfilling the responsibilities that come with Retirement Village Officer Jobs.

IRT Group is seeking a Retirement Village Officer to join the team at IRT Kangara Waters in Belconnen, Canberra ACT.

In the field of Retirement Village Officer Jobs, teamwork and effective communication are key to ensuring that residents receive the best services possible.

This is a part-time, 12-month fixed-term contract position, working 19 hours per week across three days.

We are excited to welcome you to explore Retirement Village Officer Jobs and join our dedicated team.

Experience the rewarding aspects of Retirement Village Officer Jobs that contribute to the community’s well-being.

The available working pattern can be either:

• Tuesday, Thursday and Friday; or
• Wednesday, Thursday and Friday.

As a Retirement Village Officer, you will work closely with the Village Manager to support the everyday operations of the retirement village and help maintain a high level of resident satisfaction.

Engage with residents and foster meaningful connections through Retirement Village Officer Jobs.

The position combines administration, customer service, resident engagement, event coordination and sales-support responsibilities.

You may help coordinate social activities, prepare newsletters, attend resident meetings, support new residents when they move into the community and assist prospective residents during site tours.

Candidates should have previous administrative experience together with strong organisational, communication and customer service skills.

Experience in retirement living, seniors living, hospitality, community services or customer relationship roles will also be valuable.

For people searching for Retirement Village Officer Jobs in Canberra, this opportunity offers part-time working hours, not-for-profit salary packaging, professional development and a chance to work directly with older Australians in a community-focused setting.

About IRT Group

There are numerous Retirement Village Officer Jobs available that can cater to various skills and interests.

IRT Group was established in 1969 with the aim of providing better housing and care options for older people.

As a Retirement Village Officer, you have the chance to help residents thrive in their community.

Today, IRT provides services across New South Wales, the Australian Capital Territory and Queensland.

Its services include:

Join our team and discover the fulfilling nature of Retirement Village Officer Jobs that truly make a difference every day.

• Retirement living
• Independent living
• Residential aged care
• Home care
• Community support

IRT supports thousands of older Australians and operates more than 40 communities and home-care service hubs.

The organisation describes itself as community-owned and focuses on helping older Australians live fulfilling and independent lives.

IRT is also an equal opportunity employer and promotes a diverse and inclusive workplace.

About IRT Kangara Waters

This vacancy is based at:

IRT Kangara Waters, Belconnen ACT

Consider the impact you can have through Retirement Village Officer Jobs in the community.

Kangara Waters is part of IRT’s retirement-living and aged-care network.

As a Retirement Village Officer, you will help support the everyday experience of residents living within the community.

The role requires a strong combination of:

• Administration
• Customer service
• Organisation
• Resident communication
• Event support
• Sales assistance

The successful employee will work closely with the Village Manager rather than operating independently from management.

Retirement Village Officer Jobs in Belconnen Overview

The role of a Retirement Village Officer is crucial in creating a vibrant community filled with positive interactions.

Join us in Retirement Village Officer Jobs and become a vital part of our community.

This particular role is designed around a part-time schedule.

The total weekly hours are:

As a Retirement Village Officer, you will play a crucial role in the success of Retirement Village Officer Jobs by maintaining a positive environment for both residents and staff.

19 hours per week

These hours are worked across:

Three days per week

Candidates have two possible working patterns:

Tuesday / Thursday / Friday

or:

Wednesday / Thursday / Friday

This structure may appeal to candidates seeking a predictable part-time administrative position rather than a full-time schedule.

Responsibilities

Support the Village Manager

A major part of the position involves providing practical assistance to the Village Manager.

This may include:

• Administrative support
• Calendar management
• Following up actions
• Preparing communications
• Producing reports
• Assisting with resident matters
• Supporting everyday operations

Strong attention to detail will be important because the officer may manage several tasks at the same time.

Coordinate Resident Activities

Your unique skills in administration will be vital in Retirement Village Officer Jobs as you create a welcoming atmosphere in the village.

The Retirement Village Officer helps organise activities and events for residents.

Apply your skills in Retirement Village Officer Jobs to shape a better future for seniors.

This can include:

Discover exciting opportunities in Retirement Village Officer Jobs that allow you to support the community while developing your career.

Whether you are looking for Retirement Village Officer Jobs or exploring new opportunities, our organization offers a supportive environment.

• Social activities
• Community events
• Resident programs
• Village functions
• Group outings

Activities should help residents stay connected, engaged and involved within the village community.

Work with the Social Committee

The position involves engagement with the village social committee.

This may require:

• Discussing activity ideas
• Coordinating events
• Helping develop activity calendars
• Communicating upcoming events
• Responding to resident suggestions

Good interpersonal skills are particularly valuable when working with resident committees.

Create Newsletters and Communications

One responsibility involves producing or helping prepare resident newsletters and other communications.

This requires strong written communication and basic formatting skills.

Applicants should be comfortable using programs such as:

• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel

The ability to prepare professional and easy-to-read newsletters is specifically relevant to this role.

Support New Residents

Moving into a retirement village can be a significant life transition.

The Retirement Village Officer helps ensure new residents receive a warm welcome.

This may involve:

• Greeting new residents
• Providing information
• Helping coordinate their arrival
• Introducing village processes
• Responding to questions
• Supporting their transition into the community

Strong customer service and empathy can make this experience more positive.

Resident Meetings and Wellness Visits

The role may include attending:

• Resident meetings
• Wellness visits
• Village events

The officer may need to document relevant issues and report concerns to the Village Manager.

This can include:

• Resident feedback
• Complaints
• Maintenance concerns
• Service issues

Accurate reporting helps ensure issues are addressed appropriately.

Transporting Residents

The Retirement Village Officer may drive residents to:

• Events
• Shopping centres
• Other approved destinations

Applicants therefore need a:

Valid current driver’s licence

A bus licence is listed as desirable.

Candidates who already hold an appropriate bus licence should make this clear in their application.

Support Village Sales

The position also contributes to the retirement village sales process.

This may involve:

• Responding to general enquiries
• Supporting prospective residents
• Helping with site tours
• Providing basic information
• Assisting the Village Manager

The role therefore requires professional and welcoming communication with prospective residents and families.

Site Inspections and Maintenance Reporting

The Retirement Village Officer may assist with site inspections.

During these inspections, employees may need to identify:

• Hazards
• Maintenance issues
• Safety concerns
• Areas requiring follow-up

Relevant issues should be reported promptly.

This supports a safe and well-maintained village environment.

Documentation

Accurate documentation is important in Retirement Village Officer Jobs.

The successful employee may prepare or maintain:

• Reports
• Resident communications
• Meeting information
• Event documentation
• Maintenance reports
• Administrative records

Documents should be completed accurately and within required timeframes.

Requirements

Join a fulfilling journey in Retirement Village Officer Jobs that prioritizes compassionate care.

Administrative Experience

Applicants should have previous administrative experience.

The dynamic nature of Retirement Village Officer Jobs ensures no two days are ever the same, keeping your work engaging and rewarding.

Relevant experience may include:

• Office administration
• Customer service administration
• Retirement living
• Hospitality
• Community services
• Property administration

Candidates should clearly demonstrate their administrative responsibilities in their resume.

Communication Skills

A high level of written and verbal communication is required.

The Retirement Village Officer regularly interacts with:

• Residents
• Families
• Prospective residents
• Village management
• Social committees
• Contractors
• Other IRT employees

Communication should remain clear, respectful and professional.

Organisational Skills

Strong organisation is essential because the role involves different types of responsibilities.

Realize your potential in Retirement Village Officer Jobs where every day presents new opportunities to support residents.

Employees may need to coordinate:

• Events
• Meetings
• Calendars
• Resident activities
• Reports
• Site tours
• Communications

Good planning will help ensure tasks are completed on time.

Attention to Detail

IRT is looking for someone with strong attention to detail and accuracy.

This is particularly important when preparing:

Every day in Retirement Village Officer Jobs brings new challenges and rewards that contribute to your professional growth.

• Documentation
• Reports
• Newsletters
• Resident information
• Administrative records

Small errors can create confusion, so information should be checked carefully before distribution.

Microsoft Office Skills

Candidates should be proficient with Microsoft Office products, including:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Applicants should also be able to troubleshoot basic IT issues.

Experience preparing and formatting newsletters is particularly useful.

Engaging in Retirement Village Officer Jobs allows you to help create a legacy of care and support within the community.

Qualifications

IRT lists qualifications in areas such as:

• Administration
• Hospitality

as relevant to the role.

In addition, Retirement Village Officer Jobs provide access to various community resources that enhance residents’ quality of life.

However, applicants may also be suitable if they have relevant experience in areas such as:

• Seniors Living
• Community Services
• Customer Relationships
• Retirement Living

Relevant practical experience can therefore be important alongside formal qualifications.

Driver’s Licence

A:

Valid current driver’s licence

is required.

A bus licence is considered:

Desirable

because the role may involve transporting residents to activities and shopping centres.

Benefits

There are several benefits associated with these Retirement Village Officer Jobs at IRT Group.

1. Part-Time Working Schedule

The role requires only:

19 hours per week

Explore how Retirement Village Officer Jobs can help you build a fulfilling career in a supportive community.

worked across three days.

This may provide a useful balance between work and personal commitments.

2. Predictable Working Days

Candidates can work either:

Tuesday, Thursday and Friday

or:

Wednesday, Thursday and Friday

This creates a relatively predictable weekly schedule.

3. Not-for-Profit Salary Packaging

IRT provides not-for-profit salary packaging benefits.

Eligible employees may be able to pay certain expenses from pre-tax income.

This can potentially increase take-home pay depending on individual circumstances.

4. Flexible Working Conditions

IRT advertises flexible working conditions as part of its employee benefits.

The specific working pattern for this position is already structured around three days per week.

5. Appreciation Leave

IRT offers:

Two days of Appreciation Leave

This provides eligible employees with additional time away from work.

6. Professional Development

Consider Retirement Village Officer Jobs as a way to enhance your skills while making a significant difference in people’s lives.

Employees can access professional and career development opportunities.

Experience in this role may help employees develop skills in:

• Retirement-village administration
• Resident services
• Operations
• Customer service
• Community engagement

7. Multiple Career Pathways

IRT operates across retirement living, aged care and home care.

This can provide employees with opportunities to explore different roles across the wider organisation.

Discounted Gym Memberships

Eligible employees may have access to discounted gym memberships.

These benefits form part of IRT’s broader wellbeing approach.

Employee Assistance Program

Employees can access free counselling through IRT’s:

Employee Assistance Program

The organisation also provides staff wellness programs.

These services can support employees with personal or workplace wellbeing concerns.

Why Retirement Village Work Matters

Retirement villages are more than residential properties.

They are communities where older Australians may build friendships, participate in social activities and enjoy greater independence.

A Retirement Village Officer can help improve residents’ everyday experience through:

• Good communication
• Reliable administration
• Friendly customer service
• Well-organised activities
• Prompt follow-up
• Community engagement

This makes the position particularly suitable for someone who enjoys both administrative work and direct interaction with people.

Customer Service

Customer service is central to the role.

Residents and visitors should feel:

• Welcomed
• Respected
• Listened to
• Supported

The Retirement Village Officer should remain patient and professional when responding to questions or concerns.

Who Should Apply?

These Retirement Village Officer Jobs in Belconnen may suit candidates who:

• Have previous administration experience
• Have strong customer service skills
• Are highly organised
• Communicate confidently
• Have experience with Microsoft Office
• Can prepare newsletters
• Hold a current driver’s licence
• Enjoy working with older people
• Can work 19 hours across three days
• Are comfortable assisting with resident events
• Can help with village sales and site tours

Experience in seniors living, hospitality or community services would be particularly useful.

How to Apply

Candidates interested in the role should apply through the official IRT recruitment process or via SEEK.

Your resume should clearly highlight:

• Administrative experience
• Customer service
• Seniors-living experience
• Microsoft Office skills
• Event coordination
• Resident or client communication
• Driver’s licence
• Newsletter or report preparation

Candidates should also be prepared to complete pre-employment checks.

These may include:

• Reference checks
• Functional assessment
• National Criminal History Check

Applications and resumes should not be submitted by email.

Build Your Retirement Living Career with IRT

For candidates looking for Retirement Village Officer Jobs in Canberra, this IRT Kangara Waters role provides an opportunity to combine administration, customer service and community engagement.

The position offers a predictable 19-hour, three-day working week within a 12-month fixed-term contract.

Employees can also benefit from not-for-profit salary packaging, Appreciation Leave, career development, discounted gym memberships and employee wellbeing support.

If you have strong administration and organisational skills and enjoy helping older Australians feel welcomed and connected within their community, this position may provide a rewarding next step.

As you consider Retirement Village Officer Jobs, remember that your contributions will leave a lasting impact on many lives.

We invite you to explore Retirement Village Officer Jobs and take the next step in your career today.

With Retirement Village Officer Jobs, you can create a positive change in the lives of older Australians.

Experience the satisfaction that comes with Retirement Village Officer Jobs where you can make a difference.

Learn and grow in your career through Retirement Village Officer Jobs focused on making a difference.