Support Worker Jobs: 7 Rewarding Benefits of a Successful Youth Support Career in Darwin
Job Description
Explore Support Worker Jobs with CatholicCare NT in Darwin. Learn about the YES and DAISY programs, salary, benefits, requirements and how to apply.
Support Worker Jobs at CatholicCare NT in Darwin, NT
Support Worker Jobs with CatholicCare NT offer an opportunity to work closely with young people and families through the Youth Enhanced Service (YES) and Drug and Alcohol Intensive Support for Youth (DAISY) programs.
CatholicCare NT is currently seeking a Support Worker – YES & DAISY for its programs supporting young people aged 12 to 25 years and their families or carers across the Darwin and Palmerston regions.
This is a casual/vacation position based in Berrimah, Darwin NT. The role involves intensive case management support, practical assistance, appointments, group activities, information and education sessions, advocacy and culturally sensitive support.
For people interested in community services and youth support, this position combines direct participant support with case management and community engagement.
Table of Contents
- About These Support Worker Jobs
- About CatholicCare NT’s YES and DAISY Programs
- What Does a Support Worker Do?
- Key Responsibilities
- Case Management Support
- Supporting Young People and Families
- Cultural and Community Support
- Requirements for Support Worker Jobs
- Safeguarding and Employment Checks
- Salary and Employee Benefits
- Working in Darwin
- Career and Professional Development
- How to Apply
- Frequently Asked Questions
- External Resources
- Internal Link Suggestions
- Final Thoughts
About These Support Worker Jobs
These Support Worker Jobs are focused on helping young people who may be experiencing substance use and/or mental health challenges.
The Support Worker will provide case management assistance designed around the goals and needs of each participant.
The work can include helping young people attend appointments, providing practical assistance, supporting groupwork and helping with information and education sessions.
The role requires strong interpersonal and communication skills because the successful applicant will work with participants, families, carers, stakeholders and community services.
A strengths-based and culturally sensitive approach is an important part of the YES and DAISY programs.
About CatholicCare NT’s YES and DAISY Programs
CatholicCare NT delivers the Youth Enhanced Service (YES) and Drug and Alcohol Intensive Support for Youth (DAISY) programs across Darwin and Palmerston.
The programs provide intensive case management support to young people between 12 and 25 years old, together with support for their families and carers.
The programs aim to assist young people who present with substance use and/or mental health challenges.
Support approaches can include:
- Case coordination
- Assertive outreach
- Harm minimisation
- Information and education
- Counselling
- Practical assistance
- Advocacy
The programs use strengths-based and culturally sensitive approaches to support participants.
What Does a Support Worker Do?
A Support Worker in this role is responsible for helping participants work towards their individual goals.
The position involves more than providing general assistance. It includes participating in case management activities and working with young people who may have complex needs.
Typical activities can include:
- Helping participants attend appointments
- Providing practical support
- Supporting groupwork activities
- Assisting with information sessions
- Supporting education sessions
- Participating in case management activities
- Liaising with relevant stakeholders
- Completing case notes and documentation
- Providing culturally sensitive support
The exact activities will depend on participant needs and the requirements of the program.
Key Responsibilities in Support Worker Jobs
The successful applicant will provide case management support to participants and help them achieve their goals.
Case Management Support
Case management is an important part of these Support Worker Jobs.
The worker will assist with activities designed to understand participant needs, coordinate support and help young people work towards their goals.
Strong organisational skills are important because the role involves time management, communication, documentation and stakeholder relationships.
Supporting Young People and Families
The YES and DAISY programs support young people aged 12–25 years, as well as their families and carers.
The Support Worker may provide practical assistance and help participants access appointments and other relevant services.
The role requires a respectful approach and the ability to communicate effectively with young people who may have experienced complex trauma, substance use or mental health challenges.
Groupwork and Education
The position may also involve supporting group activities and information and education sessions.
Applicants should therefore be comfortable working with groups and communicating information clearly.
The ability to support group facilitation is specifically identified in the job requirements.
Advocacy and Practical Assistance
The programs can provide advocacy, practical assistance and information to participants.
The Support Worker contributes to this service by working with participants and relevant stakeholders to support individual goals and case management activities.
Requirements for Support Worker Jobs
CatholicCare NT is looking for applicants who can demonstrate relevant skills, experience and qualifications.
The key requirements include:
- A relevant qualification in community services, youth work, social work or a similar field
- Strong interpersonal skills
- Strong communication skills
- Ability to write clear case notes
- Good time management
- Ability to liaise effectively with stakeholders
- Demonstrated cultural competency
- Experience working with young people aged 12–25
- Experience supporting people experiencing complex trauma, substance use and/or mental health challenges
- Ability to support case management activities
- Ability to assist with groups
- Ability to support information and education sessions
Experience working with Aboriginal and/or Torres Strait Islander people and demonstrated cultural competency are particularly relevant to the role.
Cultural Awareness and Community Work
Cultural competency is an important requirement for these Support Worker Jobs.
CatholicCare NT highlights the importance of working respectfully with Aboriginal and Torres Strait Islander people and with multicultural families and communities.
The Northern Territory is culturally diverse, and the role provides opportunities to work with people from different cultural backgrounds.
Applicants should be able to communicate respectfully and understand the importance of culturally sensitive support.
Previous experience working with Aboriginal and Torres Strait Islander communities may be relevant to applicants, although the advertisement specifically focuses on demonstrated cultural competency.
Safeguarding and Employment Checks
Because this role involves working with young people, employment is subject to several screening requirements.
The successful applicant must obtain a satisfactory:
- National Police Check
- Working with Children (Ochre) Card
- Social Media and Adverse Media Check
If an applicant has lived overseas for 12 months or more during the past 10 years, an International Criminal History Check (ICHC) is required before employment commences.
The initial screening outcome must be satisfactory.
CatholicCare NT also states that it is committed to the safety and wellbeing of children and young people and maintains zero tolerance for child abuse and neglect.
Salary and Employee Benefits
The advertised employment type is Casual/Vacation.
The listing states:
SCHADS Above Award Grade 3 – $80,807
CatholicCare NT also provides a range of employee benefits.
Above Award Salary
Employees receive an above-award salary according to the position and applicable arrangements.
Annual and Personal Leave
CatholicCare NT lists:
- Six weeks annual leave
- Two weeks personal leave
The exact application of leave entitlements can depend on employment conditions and should be confirmed with the employer.
Salary Packaging
Eligible employees can access a salary packaging option of up to an additional $15,900 per year, according to the job advertisement.
Staff Rewards Program
Employees can access a staff rewards program offering savings and discounts at more than 450 well-known retailers.
Wellbeing Centre
CatholicCare NT provides access to a Wellbeing Centre, designed to support employee health and wellbeing.
Relocation Assistance
Relocation assistance of up to $3,000 is offered to successful applicants, together with two weeks of accommodation.
This may be particularly relevant for applicants considering relocating to Darwin for these Support Worker Jobs.
Working in Darwin
The position is based in Berrimah, Darwin NT, with services covering the Darwin and Palmerston regions.
Darwin is a multicultural coastal city in the Northern Territory. CatholicCare NT describes the area as culturally diverse, with access to different communities, landscapes and outdoor environments.
The role provides an opportunity to work closely with multicultural families and communities while developing professional experience in youth and community services.
Applicants considering relocation can also review the relocation assistance offered by CatholicCare NT.
Career and Professional Development
Working in these Support Worker Jobs can provide experience across several areas of community services.
The role involves exposure to:
- Youth support
- Case management
- Mental health support
- Substance-use support
- Community services
- Advocacy
- Groupwork
- Family and carer support
- Cultural competency
- Stakeholder engagement
This combination can be relevant to people building experience in community services, youth work or related fields.
How to Apply for Support Worker Jobs
Applications for this position must be submitted directly through the CatholicCare NT careers website.
CatholicCare NT states that expressions of interest submitted through third-party job boards will not be considered.
Application Deadline
Applications close: 9:00am Tuesday, 6 October 2026
The employer is conducting rolling interviews, and the advertisement may close earlier than expected or be extended at the discretion of the hiring manager.
Applicants should therefore review the full role description and selection criteria before submitting an application.
Apply through:
Original SEEK Job Advertisement
Frequently Asked Questions
What are these Support Worker Jobs about?
The position supports the YES and DAISY programs, which provide intensive case management services to young people aged 12–25 years and their families or carers.
Where is the Support Worker position located?
The position is based in Berrimah, Darwin NT, with program services covering the Darwin and Palmerston regions.
Is this a full-time position?
No. The SEEK advertisement lists the employment type as Casual/Vacation.
What age group does the program support?
The YES and DAISY programs support young people aged 12 to 25 years.
What experience is required?
Applicants should have experience working with young people aged 12–25 who may be experiencing complex trauma, substance use and/or mental health challenges.
What qualification is required?
A relevant qualification in community services, youth work, social work or a similar field is required.
Is cultural competency important?
Yes. Demonstrated cultural competency, particularly when working with Aboriginal and/or Torres Strait Islander people, is listed as a requirement.
What checks are required?
Employment is subject to a satisfactory National Police Check, Working with Children (Ochre) Card, Social Media and Adverse Media Check and, where applicable, an International Criminal History Check.
What is the advertised salary?
The listing states SCHADS Above Award Grade 3 – $80,807 and identifies the position as receiving an above-award salary.
When do applications close?
Applications close at 9:00am on Tuesday, 6 October 2026. The employer notes that applications may close earlier or be extended.
Can I apply through SEEK?
CatholicCare NT states that applications must be made directly through its CatholicCare NT website. Third-party expressions of interest will not be considered.
