Aged Care Services Operations Coordinator Jobs: 7 Rewarding Benefits of a Successful Remote Aged Care Career
Job Description
Explore Aged Care Services Operations Coordinator Jobs with East Arnhem Regional Council in Ramingining. Learn about salary, duties, requirements, benefits and how to apply.
Aged Care Services Operations Coordinator Jobs at East Arnhem Regional Council
Aged Care Services Operations Coordinator Jobs offer an opportunity to coordinate aged care services while supporting clients to live safely and independently in their communities. East Arnhem Regional Council is seeking an Aged Care Services Operations Coordinator for its service in Ramingining, Northern Territory.
This is a full-time leadership and coordination position with responsibility for the day-to-day operation of an aged care services team. The role combines staff management, client care planning, compliance, administration, recruitment, rostering and stakeholder engagement.
The successful candidate will help ensure services are safe, high-quality, person-centred and culturally responsive. The position also supports clients to maintain important connections to country and family.
The advertised salary is Level 7, $105,120.53 to $111,152.46 per annum, excluding superannuation, along with six weeks of annual leave, 17.5% leave loading, relocation assistance and accommodation.
Table of Contents
- About the Aged Care Services Operations Coordinator Role
- About East Arnhem Regional Council
- Working in Ramingining
- Main Responsibilities
- Staff Leadership and Team Management
- Client Care Plans and Assessments
- Aged Care Compliance and Quality
- Administration, Rostering and Resources
- Stakeholder Engagement
- Requirements for Aged Care Services Operations Coordinator Jobs
- Essential Qualifications and Skills
- Desirable Experience
- Salary, Leave and Benefits
- Training and Career Development
- Cultural Safety and First Nations Communities
- Driver Licence and Screening Requirements
- How to Apply
- Frequently Asked Questions
- External Resources
- Internal Link Suggestions
- Final Thoughts
About the Aged Care Services Operations Coordinator Role
These Aged Care Services Operations Coordinator Jobs involve managing the daily operations of an aged care service and ensuring staff and resources are used effectively.
The coordinator is responsible for helping the service deliver care that reflects the rights, preferences and individual needs of clients.
Key details include:
- Employer: East Arnhem Regional Council
- Position: Aged Care Services Operations Coordinator
- Location: Ramingining, Northern Territory
- Employment: Full time
- Salary: $105,120.53–$111,152.46 per annum, excluding super
- Level: Level 7
- Annual leave: 6 weeks
- Leave loading: 17.5%
- Relocation: Assistance provided
- Accommodation: Provided for the successful candidate
- Application closing date: 27 September 2026
The role requires a combination of aged care knowledge, leadership experience, administrative ability and strong communication skills.
About East Arnhem Regional Council
East Arnhem Regional Council provides services across communities in the East Arnhem region of the Northern Territory.
The organisation delivers community-focused services and works with local communities to support their needs and wellbeing.
For this position, the coordinator will work within an aged care environment where services need to be responsive to community needs and culturally appropriate.
The position also requires knowledge of aged care legislation, quality standards and person-centred care management principles.
Working in Ramingining
Ramingining is a remote community in the Northern Territory, and the position is designed for someone who can work effectively in a remote and multicultural environment.
Previous experience living or working in remote Australian First Nations communities is listed as desirable rather than essential.
Cross-cultural awareness is also important because the role involves working with clients, families, staff and stakeholders from different backgrounds.
East Arnhem Regional Council provides relocation assistance and accommodation for the successful candidate, which can support applicants who are moving to the region for the position.
Main Responsibilities of Aged Care Services Operations Coordinator Jobs
The successful candidate will coordinate the daily operation of the aged care services team.
Major responsibilities include:
- Coordinating staff and resources
- Leading, mentoring and coaching support staff
- Supporting staff performance and development
- Managing recruitment and retention
- Managing conflict resolution
- Preparing rosters and timesheets
- Monitoring staff attendance
- Managing procurement and maintenance
- Reviewing client care plans
- Monitoring client budgets and resources
- Completing client assessments
- Supporting person-centred services
- Completing documentation and reporting
- Managing workplace health and safety requirements
- Supporting incident and complaint processes
- Participating in continuous improvement
- Building relationships with clients, families and stakeholders
- Completing direct care duties when required
The position therefore combines operational management with client-focused aged care responsibilities.
Staff Leadership and Team Management
A key part of these Aged Care Services Operations Coordinator Jobs is supervising and supporting the service team.
The coordinator will lead, mentor, train and coach support staff. The aim is to promote teamwork, positive workplace attitudes, consistency, safety and high-quality care.
The role also includes responsibilities related to:
- Recruitment
- Staff retention
- Performance management
- Conflict resolution
- Rostering
- Attendance
- Timesheets
- Staff development
Strong leadership and interpersonal skills are therefore important for this position.
Client Care Plans and Assessments
The coordinator will manage, review and monitor individual care plans, budgets, resources, supports and client assessments.
The objective is to ensure services remain person-centred and reflect each client’s rights, preferences and needs.
The coordinator may also perform direct care duties when required.
Person-centred care means considering the individual rather than providing the same approach to every client.
Aged Care Compliance and Quality
The position has important compliance responsibilities.
The service must operate in accordance with relevant aged care legislation and requirements, including the Aged Care Act 2024, Strengthened Quality Standards and Statement of Rights, as specified in the job advertisement.
The coordinator will also work with:
- WHS requirements
- Risk management
- Incident management
- Serious Incident Response Scheme (SIRS)
- Complaints management
- Continuous improvement
- Organisational policies and procedures
Good documentation and timely reporting are essential for maintaining service quality and meeting legislative and funding requirements.
Administration, Rostering and Resources
Operations management is another major part of the role.
The coordinator will manage local support staff recruitment, rostering, timesheet preparation, staff attendance, procurement, maintenance and general administration.
The position also requires completion of reporting and documentation through e-Tools and progress notes.
Candidates should therefore be comfortable working with electronic systems and managing information accurately.
Meeting deadlines is specifically identified as an essential requirement.
Stakeholder Engagement
Strong relationships are important in these Aged Care Services Operations Coordinator Jobs.
The coordinator will work with:
- Clients
- Carers
- Families
- Support staff
- Colleagues
- Community stakeholders
- Regional management
The position requires active listening, effective communication and the ability to navigate conflict and challenging situations.
A holistic approach helps ensure that client needs are considered from different perspectives.
Requirements for Aged Care Services Operations Coordinator Jobs
Applicants need to meet several essential requirements.
Essential Qualifications
The successful applicant must have, or be willing to obtain and maintain:
- Current NDIS Worker Screening Clearance
- Minimum Certificate III in Individual Support (Ageing and/or Disability), or willingness to obtain it within the first three months
- Current C Class Driver Licence
Other relevant qualifications are desirable.
Essential Professional Experience
Applicants should demonstrate:
- Knowledge of aged care legislation and program guidelines
- Understanding of person-centred care management
- Experience using aged care electronic platforms
- Experience with client management systems
- Experience with relevant government portals
- Ability to manage data collection
- Strong documentation skills
- Ability to meet deadlines
- Previous experience supervising staff teams
- Ability to assess complex problems
- Creative and critical thinking
- Strong stakeholder engagement
- Conflict-management skills
- Effective time management
- Ability to work autonomously
Essential Technology Skills
Technology is an important part of modern aged care administration.
The successful candidate should have proficiency with the Microsoft Office Suite, particularly:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
The candidate should also have the ability to learn new software and electronic systems.
Experience with aged care platforms, client management systems and government portals is specifically required.
Desirable Experience
East Arnhem Regional Council lists several additional skills and qualifications as desirable.
These include:
- Other relevant qualifications
- First Aid and CPR qualifications
- Food safety qualification
- Experience living or working in remote Australian First Nations communities
- High-level cross-cultural awareness
- Awareness of issues affecting First Nations people in Australia
First Aid, CPR and food safety qualifications may also be obtained if the candidate is willing to complete them.
Salary, Leave and Benefits
One of the key attractions of these Aged Care Services Operations Coordinator Jobs is the advertised employment package.
The position offers:
Competitive Salary
The advertised salary is:
$105,120.53 to $111,152.46 per annum, excluding superannuation.
This is a Level 7 position.
Six Weeks Annual Leave
Employees receive six weeks of annual leave, plus 17.5% annual leave loading.
Relocation Assistance
East Arnhem Regional Council provides relocation assistance for the successful candidate.
This can be particularly relevant for applicants moving from another Australian location.
Accommodation
Accommodation is also provided for the successful candidate.
Training and Career Development
The employer offers ongoing training, development and career growth opportunities.
This can help employees continue building their leadership, aged care and operational management skills.
Cultural Safety and First Nations Communities
Cultural awareness is an important part of this position.
The Aged Care Services Operations Coordinator is expected to help ensure services are culturally safe and responsive to community needs.
The role supports clients to maintain connections to country and family, which is an important part of community-focused care in the region.
Candidates should demonstrate a high level of cross-cultural awareness and an understanding of issues affecting First Nations people in Australia.
Experience working in remote Australian First Nations communities is considered desirable.
Driver Licence and Screening Requirements
Before commencing the position, applicants need to meet relevant screening and licensing requirements.
The advertised essential requirements include:
- Current or obtainable NDIS Worker Screening Clearance
- Current C Class Driver Licence
- Certificate III in Individual Support (Ageing and/or Disability), or willingness to obtain within the first three months
Applicants should ensure their required documentation is current when preparing their application.
Training and Career Development
East Arnhem Regional Council states that ongoing training, development and career growth opportunities are available.
For someone pursuing Aged Care Services Operations Coordinator Jobs, this position can provide experience across several professional areas, including:
- Aged care operations
- Team leadership
- Staff supervision
- Client assessment
- Care planning
- Compliance
- Quality management
- Community services
- Stakeholder engagement
- Remote service delivery
- Administration
- Resource management
The combination of operational and client-focused responsibilities makes the role relevant to professionals developing careers in aged care management.
How to Apply
Applicants interested in these Aged Care Services Operations Coordinator Jobs must apply through the East Arnhem Regional Council website.
The employer specifically states that applicants must address the selection criteria outlined in the Position Description.
Applications that do not address the selection criteria may not be considered.
Applications close: 27 September 2026.
Only shortlisted applicants will be contacted.
Official Application
Apply through the East Arnhem Regional Council Employment and Positions Vacant page.
Position Description
Read the Aged Care Services Operations Coordinator Position Description before preparing your application.
Original SEEK Listing
You can also view the original Aged Care Services Operations Coordinator job on SEEK.
Frequently Asked Questions
What are the Aged Care Services Operations Coordinator Jobs at East Arnhem Regional Council?
The position involves coordinating day-to-day aged care service operations, supervising staff, managing care plans and resources, ensuring compliance and supporting person-centred care.
Where is this position located?
The role is based in Ramingining, Northern Territory.
Is this a full-time position?
Yes. The advertised position is full time.
What is the salary?
The advertised salary is $105,120.53 to $111,152.46 per annum, excluding superannuation.
How much annual leave is offered?
The position provides six weeks annual leave plus 17.5% loading.
Is relocation assistance available?
Yes. East Arnhem Regional Council states that relocation assistance and accommodation are provided for the successful candidate.
What qualification is required?
Applicants need a minimum Certificate III in Individual Support (Ageing and/or Disability) or must be willing to obtain it within the first three months of employment.
Is staff supervision experience required?
Yes. Previous experience supervising staff teams is listed as an essential requirement.
Is a driver’s licence required?
Yes. Applicants must hold a current C Class Driver Licence.
Is remote community experience required?
It is listed as desirable, not essential. Experience living or working in remote Australian First Nations communities is considered an advantage.
When do applications close?
Applications close on 27 September 2026. Applicants must address the selection criteria in the Position Description.
